We’re aware of a current issue that may be preventing some people from accessing their GP services. We'll be able to update you once we hear that this issue has been resolved if you raise a Chat/Ticket/Email with us. Until then, you can contact your GP practice directly.

Contact Us

If you have any questions, feedback, or want to report an issue, we’re more than happy to help.

You can also find articles on our Help Centre here - so you can seek answers right away.

E-mail us

Just drop us an e-mail and we'll get back to you within 24 working hours.

Call us

Our phone lines are currently unavailable. However, you can ring us to leave a voicemail and we’ll get back to you within 24 working hours.

Live chat

If you want to pop us a quick message, look out for the live chat icon at the bottom-right of your screen.

For media enquires

Our team will respond to any media or marketing messages.

Want to start using GP online services?

Check out our guide to getting started with GP online services.

Reset your password

Check our article to find out how to reset your password.

Forgot your security question?

Read more about what to do if you can't answer your security question.