Pharmacy2U - Online pharmacy provider FAQs

Pharmacy2U is our first online pharmacy partner available on the Evergreen Life app or website, with other suppliers being made available soon. The following are some frequently asked questions about the Pharmacy2U service.

*Delivery within 7-10 days*

About Pharmacy2U

Pharmacy2U is an online pharmacy that offers patients free delivery of their NHS repeat prescriptions.

  • Free delivery through your door, to any UK address
  • No unnecessary queues or waiting in line
  • Save time, with no need for repeated trips to yourGP or Pharmacy
  • No extra cost to you or the NHS

How long does delivery take?

Pharmacy2U recommend placing your order 7-10 days before you need it to arrive. This ensures your GP and the pharmacy team have enough time to get your medication to you.

Where can my medication be delivered to?

Your medication can be delivered to any UK address. This can be your home, work, to a neighbour or member of your family – whichever suits you best!

Delivery is always free and will be delivered by Royal Mail. You can choose to have it posted through your letterbox or left in a safe place if you're not home. In some cases, a signature will be needed, for example if you are ordering controlled drugs.

Is this service free?

Yes, Pharmacy2U cover the cost of their service features, including delivery, to ensure the service is free for our patients and at no extra cost to the NHS.

Is Pharmacy2U part of the NHS?

Like all pharmacies, Pharmacy2U are independent and provide services for patients on behalf of the NHS.

Does Evergreen Life get paid for this service?

Evergreen Life is paid to deliver this service by the pharmacy partners, meaning this service is free for all patients.

The service is available through the Evergreen Life app and website.