About PillTime 

*Delivery within 10 days*

PillTime is an online pharmacy that can organise all your repeat prescriptions into clearly labelled, easy to open, dose-specific pouches and delivers medication to your door.

Who is PillTime for?

PillTime's pouches are ideal for individuals who are managing multiple medications taken at various intervals throughout the day. The PillTime service is also suitable for those who take multiple medications that are not in tablet form (e.g. a liquid or cream, etc.) - these will be dispensed but will not be in the pouches.

When will my order be delivered?

PillTime aims to deliver your medication within 10 calendar days, so remember to give time before you are due to start your next repeat prescription. Once your PillTime parcel is on the way, you will receive an email which will include any available tracking information.

Is this service free?

PillTime provides free delivery of prescription medication to your door.

PillTime also offers an optional medication pouching service, where suitable tablets and capsules are organised into clearly labelled daily pouches. This optional service is subject to a separate charge, which will be explained by PillTime during sign-up before you choose whether to proceed.

If you normally pay for NHS prescriptions, standard NHS prescription charges will still apply where applicable.

If you do not pay for your prescriptions, please make sure you provide your exemption details when signing up.

How many pills go into one pouch?

Each PillTime pouch fits between 5-7 pills. If you have more items than this in one dose, we will simply dispense two pouches per dose for you.

Can everything on my prescription go into the pouches?

PillTime can dispense most of your tablet medication into pouches. Please note that PillTime will always follow your doctor’s prescription instructions and will not pouch medication if it could be unsafe to do so. PillTime will not pouch the following:

• Most dispersible tablets or medication with a desiccant in the bottle that may soak up moisture.
• Schedule 2 Control Drugs.
• Schedule 3 and 4 Control Drugs IF they are subject to safe storage requirements.
• Medication that is only taken ‘when required’ or does not have a consistent dosing regime.
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PillTime cannot pouch alternate (or non-daily) dosing medication and these will be provided in original packs.

Any non-pouched items can still be sent alongside the rest of your items in your monthly PillTime delivery.

What makes PillTime an eco-friendly pharmacy? 

If you choose PillTime's optional medication pouching service, your first order includes a plastic dispensing box. Recyclable pouches are issued for subsequent orders and you simply need to add them to your empty dispensing box, which you can reuse until a new one is needed - this 'Naked Packaging scheme' reduces cardboard waste.

PillTime pouches significantly reduce the amount of packaging and waste for multiple medications when associated with traditional medication methods. This, along with the considerable reduction in medicine waste, creates huge savings to the NHS and the environment.

‍What is PillTime’s relationship with the NHS?

As a registered NHS pharmacy, PillTime provides your prescription medication on behalf of the NHS, like any other community pharmacy. PillTime is funded in the same way as the community pharmacies you see on the High Street and does not charge the NHS any extra fees for our additional service features, such as delivery.

Does Evergreen Life get paid for this service?

Evergreen Life is paid to deliver this service by the pharmacy partners.

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The service is available through the Evergreen Life app and website.